Frequently Asked Questions

Orders & Payments

What payment methods do you accept?

We accept Paystack, PayPal (send to christiannsima98@yahoo.com), and Bank Transfer (Citibank). All prices are in USD.

How do I pay via PayPal or Bank Transfer?

Select your preferred method at checkout. You'll receive instructions on how to complete your payment. Please include your order number as the payment reference. Orders are processed once payment is confirmed.

Shipping & Delivery

Where do you ship to?

We currently ship to the United States. All orders are fulfilled and shipped by our print-on-demand partner, Printify.

How long does delivery take?

We offer two shipping options for US orders:

  • Economy: 4–8 business days – $4.29 for the first item, $2.09 for each additional item
  • Standard: 2–5 business days – $4.75 for the first item, $2.40 for each additional item

Please note that orders also require production time before shipping. Allow 2–5 additional business days for your item to be printed and prepared.

How do I track my order?

Once your order ships, you'll receive a tracking number via email. You can use it to track your package directly with the carrier.

Products & Sizing

How do I know which size to order?

Each product page includes a size guide. We recommend checking measurements carefully before ordering, as our products are print-on-demand and made to order.

Are your products good quality?

Yes! All products are printed and fulfilled by Printify using premium materials. Each item is made to order specifically for you.

Returns & Refunds

Can I return or exchange my order?

Since all products are made to order, we do not accept returns or exchanges unless the item is defective or damaged. If you received a faulty item, please contact us within 30 days of delivery.

What if my order arrives damaged or incorrect?

We're sorry to hear that! Please email us at christiannte120@gmail.com with your order number and a photo of the issue, and we'll make it right.

What if my package is lost?

If your package hasn't arrived, please contact us within 30 days after the estimated delivery date and we'll investigate and arrange a reprint or refund if eligible.

Still have questions?

Reach out to us at christiannte120@gmail.com and we'll get back to you as soon as possible.